Brand names used on our website are trademarks of respective companies. The only labels attached should be your current return labels. What is their Customer service number? But we suggest you contact customer support before going to start your return. Experienced people will reply to you. Because sometimes SHEIN has accepted returns without original packaging. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. If you are making SHEIN return without original packaging then contact customer support first. Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. SHEIN randomly select their customers to send them a prior refund. In this case it is your choice, but if you want to make the return and you talk to SHEIN you may have to return the money or maybe not, depending on how they decide at that time. Click the "Order Details" link. I made a huge order for vacation and Im returning most of it. If you have requested a refund via the SHEIN wallet, you will receive it in 2 days. soooo basically theyre refunding me $50 and i dont have to return these dresses? If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. Let me know in the comments. You can get more information by reading below two situations. Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. You should then be able to print the return label off of the website. Step 1: In your Shein account, go to "My Order". We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. When I cant put in a box all items that I want to return, what should I do? Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. Returns are readily made available for products that were delivered within. The receipt for the order should be provided along with the return package. Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. When opening your order carefully cut across the top of package. SHEIN will cut this fee from your refund. You will receive a notification once your order has been shipped. Fun Fact:Do you know that Shein has8M + followersonInstagram? I have just been reading the, to me, surprisingly positive reviews of Shein clothing in other threads. The refund amount will be credited to the original source of payment or to yourShein wallet. In this section, you can read step by step process to start your return. For returning items, we provide one Free Return label which you can use for your order. 6. Full of $#*! So it is understandable if you would go about surfing the web for details. Yes, you can get a refund on SHEIN without returning. There are several ways to return items; whether it be at a post office, Amazon locker, USPS store, Wholefoods, or a Kohls department store, there will always be . Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? Our expert staff will help you in this case. Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. First, you need to visit SHEIN official website and log in to your account. Return Steps. Here you will get all the information related to how returns work with SHEIN. Cosmetics You cant return cosmetics if you break the hygiene seal. % of people told us that this article helped them. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. In this article, we will cover all the aspects of SHEIN return Policy. Read the procedure of SHEIN Return here. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. Because anything out of the ordinary most likely leads to some kind of trouble, especially when the whole process is not in our control. Hi I ordered some things from SHEIN , I sent delivery to my local shop. New Items Added Daily. This tap is located at the bottom of the "Order Detail" page. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It all starts with one click or tap of a button. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Shein clothes are very popular nowadays. 3. See Also: Zara Return Policy: Heres How to Make Returns Easy. Hi Wanda G Beatty, Were you told immediately that you would receive a refund without returning, or were you told a few days later? Select the refund payment method you want to use. Date of experience: 08 February 2023. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. Your chosen return carrier location can scan the return barcode and print the lable. I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". I guess its cheaper to issue a refund with no return. Thanks to all authors for creating a page that has been read 22,829 times. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. Yes, you can return sale items if they meet the return policys requirements. Click on the message icon in the upper left corner and click on "Orders.". I bought a lot and Id like to return a lot. Choose your return method. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. See Also: American Eagle Return Policy: Time to Fully Understand It. I ordered 3 items and they all came without tags. (note: one time chance only. Their official stance is the tag needs to be attached. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. 3. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! No refund. Refund - Difficult. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. You simply login to your account and start your returnNO receipt required. Sometimes SHEIN will accept your returns without original packaging. Well publish your reviews on our site. If u can remove original label great. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . This guide breaks down how to get a refund/exchange at Shein and how long it takes. Return items within 45 days from the delivery date. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"