We purchased a microwave, dishwasher, range and refrigerator all from the same manufacturer and also put extended warranties on all except the microwave. It has been almost 3 weeks. Dont want mismatched appliances so putting up with the ugly peeling which now happened to stove, fridge, microwave. Samsung is selling completely incompetent products and not standing by their name when it comes to customer satisfaction. I tried buying black stainless touch up paint but none match. One more example of big business not caring about their customers. Here is a link that might be useful: Related discussion about Wolf oven problem. Noticed it after about a year. This is Terrible that they get away in selling such trash. I purchased a Samsung black stainless range and have the same peeling problem near the far right side of the handle. I had to use my own insurance. Very disappointed!!! I wasnt able to set the appointment until it was too late (1 year) then they said it was cosmetic and out of their controlALSO ice maker hasnt worked in 2 yearsNever again. 20855. Please add me to the class action suit. Please include me in the lawsuit. Please add me. Fair paid almost 5,000 for Following! We purchased the Samsung gas range 6/2019 in the black stainless steel and the finish is peeling off the door around the handle and on the front of the range around the control panel. It looks like rust and the finish is coming off. The Le Creuset website outlines their lifetime warranty, saying, "Le Creuset cast iron cookware offers a lifetime warranty guaranteeing products against defects in material and workmanship.". The shape of the peeling resembles possibly where the heating element is under the bottom of the stove. I purchased the Samsung gas range, refrigerator and dishwasher. Id love to join a class action lawsuit! Product looks very worn, Samsung offered to send someone out to look at them at my expense. Crap. The oven does not come up to temperature and is peeling. Required fields are marked *. I bought mine about 2 years ago from Best Buy and the finish is peeling off the oven. My dishwasher does not clean or dry. In addition to the defective finish 3 of the knobs are broken. In addition to what the case calls the "obvious aesthetic ramifications" of the propensity of black stainless steel Samsung refrigerators, ovens, cooktops, microwaves and dishwashers to shed their finish prematurely, the complaint stresses proposed class members must also contend with the potential of ingesting the finish once it flakes or . I paid thousands of dollars. How can we consumers be compensated for not only large amounts of dollars spent, but the time & frustration involved with these incompetent products?!? All new appliances about a year old. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The photo tricked me into thinking it was different. We have a dishwasher, stove, microwave and fridge all black stainless. Its beyond unprofessional. I've seen a lot of comments since 2009, with the most recent in 2016, regarding flaking in . @wekick You know, that's a very good question. Copyright 1995-2023 All Rights Reserved. I cant even wipe clean my glass stove top, the pain is coming off in chunks!! I can caution you to be very careful wiping out your oven that has broken porcelain! Unlike electric ovens with hidden elements, the gas oven bottoms have vents in them, and much of the heat is transferred to the oven cavity this way, rather than 100% radiant heat like with the electric hidden elements. All three appliances are peeling. Please add me to this class action against SAMSUNG BLACK STAINLESS STEEL case 4:21-cv-01321. This is particularly scary because it could chip without you even knowing and blow onto your food. 01:15 PM The vent would come on as well. Didnt really seem to understand what was going on to be honest. Halogen lights produce a much better light for working than fluorescent strips, but they also can get quite warm if you are working close to them, I have used LED lights in a warm-white colour as an alternative in my kitchen. Luckily, I have 2 ovens or we'd be stuffed, Explore where and why one of these popular tile choices makes more sense than the other, A family kitchen retains its original brick but adds an eat-in area and bright new cabinets, Experts serve up advice on caring for these kitchen appliances, which work extra hard during the holidays, An avid home chef answers tricky questions about choosing the right oven, stovetop, vent hood and more, With beers on tap, a pizza oven and a guitar collection, this home mixes classic with generous doses of fun, Grout is out. Dishwasher ok so far. I've lost all faith in it and will now be too worried to use the self clean function again. Alternatively, you may be able to reach out to our parts team to see if there is touch-up paint or parts available to replace the current ones. Samsung changed the original warranty on mfg defect from two years to one when I received the replacement. as you don't need to get into it so frequently. Had to replace the ice maker 600.00. Samsung wont refund other appliances as warranty up by time the other two started to peel. However, physical damages are not covered under warranty. Just in case someone has this issue as well. Me too!!!! Search the 'net for "customer complaints about blue-lined oven flaking problems." The finish started peeling within a year. Self-cleaning oven walls are coated with a factory finish of a baked on porcelain enamel. MS23K3513AK/D2. My oven is doing the same thing but from normal temps. The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. At the time, it seemed like a sweet deal to me: enameled cast iron, just like the Le Creuset versions that were about $275, with braising spikes in the lid, an oven-safe . So I have a 2007 kitchenaid with a blue speckled interior which caught on fire recently after heating to 500 degrees and has often given off black smoke and toxic fumes. I dont believe it is really stainless steel. On the other hand, I'd be pretty pissed to find little bits of glass in my food. Please, Please add me to the lawsuit. It has to be defective. I even had purchased a 5 yr extended warranty and it did no good either. Comment below with your. I then turned to SMEG. Samsung reps were little to no help and dont care. How do I join this class action suit. I only use the upper oven 1-2 times per week. Mine just started peeling as well. Was also told it was a cosmetic defect and not covered by the warranty. Subway Tilewe're hoping susauna will return to the thread. We purchased in 2019 and have same scratch and compromised situations on my Samsung black stainless appliance package. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. The ice maker in the fridge is a constant issue, I have to take a hair dryer to it at least once a month to defrost it to get it to work again. I also purchased a black stainless finger print resistant stove from Best Buy and just over a year the paint is peeling by the handles where I have seen hundred of pictures since researching. Please let me know how I can participate in this! The first two where F&P. Complained to the better business bureau. I about these appliances. The stove started at about 6 months. Allow the paint to dry, then apply a second coat, if needed. Like so many others, our Samsung black stainless stove, refrigerator and microwave started peeling not long after being installed in our kitchen. Having ugly, literally in-you-face reminders of money ill-spent and Samsungs slap in the face is terribly demoralizing. I was cleaning it everyday for a month but between Christmas and New Years I got a little lazy. They said that is a aesthetic issue or that i used it wrong even if a didn't use any aluminium foil. You might have to go up the ladder. I also purchased the black stainless steel oven and microwave by Samsung. Its peeling by the handle of the doors. Our stove knob panel is peeling as well as our dishwasher. I will be going to my good old classics next time (Frigidaire). Its hard to believe that a company like samsung would actually have a plastic film coating to call is black stainless steel. 1. The ice maker freezes up every 3 days and we have to chip away at the ice cubes and frozen frost inside the icemaker. Watch to see Hannah explain why it's not so bad if your enamel pot is chipped and how to avoid it getting chipped in the first place. Long ,if you spill anything around the burners good luck cleaning it, very disappointing stove. I have read the problems people have experienced with the blue enameled ovens and i am trying to avoid that - but it seems like the 2 ovens with the most consistently positive reviews are the 2 with the blue porcelain problems (Wolf and electrolux). Good luck!! This is usually due to the enamel being bumped or knocked when you add your cooking trays to the oven that then causes flaking. After one year my Samsung black stainless steel range began to peel. in. I defrost it, last for about two weeks and here we go again. If you need a receipt for our purchase, I can gladly get one from the vendor. I dont have exact dates it was purchased but I have model numbers and pictures. Then sand the chipped area with 400-grit sandpaper, wiping it down with a damp rag. How do I join this class action suit? My oven has NEVER been correct with temperature control. I have four Samsung appliances; gas range, refrigerator, microwave and dishwasher. Ive dealt with this for over four years and I want them to own up and give the customers what they paid for. Help. It goes into more detail about how you might handle this with the manufacturer, and talks about how you could very well have a chance even if you aren't in one of the 11 states listed above. I refused to pay and he wouldnt leave the house. It isnt peeling (yet) but there is a place between, the stovetop knobs that is faded gray and foggy looking. I cant even clean the stove without more peeling. Within the first year, after cleaning the one at home I noticed the floor of the oven had areas that where bare metal. This is not normal. Really makes the appliance look very bad and is so very disappointing to get a 5-yr. protection plan and end up with an issue not covered. Every one of them are peeling. It quit working after 15 months of use. Same, I purchased a stove, refrigerator, and slide in range. I am just now finding out about lawsuits and issues others are having. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. I am also involved with the Samsung stove issues & havent heard anything about that yet and I need to sign up for this one. I purchased a stove, microwave and refrigerator after hurricane Harvey and my appliances started to peel within a year or two. The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. Also - I dont think its only self cleaning that does this. Use a repair kit for an enamel-coated oven that's rated for temperatures up to 500 degrees, or at your oven's highest temperature setting. Stylish ovens feature state-of-the-art cooking performance. All 3 of my Samsung appliances are peeling. 02:24 PM It is either not hot enough (so food takes 3xs as long to cook, or too hot & burning food in short time.) Not cleaning. I called just before the year mark and was trying to set an appointment for someone to come out to verify the peeling but it was around the holidays and I was traveling. Ceramic Enamel Cavity with 10 year Warranty. Is it happening with the dark gray or black interiors but no one is noticing because the metal underneath is the same color, so it's more difficult to notice? They were expensive and Samsung should be ashamed of themselves. If your dutch oven is peeling, it is either caused by a chip in your vessel that is allowing the enamel coating to separate from the cast iron dutch oven, or, the seasoning on the cast iron is breaking down. This problem is causing me to have a tremendous amount of anxiety. Purchased Samsung black stainless steel appliances ( slide in stove, over the counter Microwave, dishwasher). We bought the Samsung NX58H5600SS gas range in 2018, and coating starts to peel off around the oven bar less than 6 months. When you pay between $5,000 and $17,000 for an oven, you expect it to stand up to normal use for a good deal longer than a year or two. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Please add! Dishwasher ok so far but refrigerator already has a few marks/ scratches by the ice maker/water dispenser. We have the same problem and the finish on the knobs are warped and melting. Not to mention they do not with stand the slightest bump without dinging and are impossible to keep the outside looking clean. How can we join this lawsuit? When I call Samsung, I get a foreign call center and they tell me because it is not under warranty and not on a recall list that there is nothing they can do. My oven is only 2 years old. 23L Solo MWO with Ceramic Enamel Cavity. I dont believe they are stainless at all. in, I as well have the same problem and it makes my kitchen look terrible, 12-12-2022 My Miele CSO and my Miele SpeedOven both have that material. I purchased the Samsung black stainless oven/range and microwave. Samsungs kitchen products that feature the premium design of a black stainless steel finish prematurely degrade and put consumers at risk of eating plastic, a nationwide class action lawsuit claims. Has anybody else seen this issue. It is now 1/11/2017 and I think the glass top is defective. We purchased a 4 pc package for our new home kitchen. I have a Samsung Fridge purchased in 2019 that is stainless steel with peeling paint on the door. Id like to be included in the class action suit. I purchased a Samsung black stainless microwave, stove/oven, refrigerator, and dishwasher in 2018 from Home Depot. Really wish I didnt pay extra for the black. We use nothing abrasive on it. Is there a solution? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Very expensive shit show in my kitchen. Add us to suit for our loss on other appliances since stove was paid out. that reports on class action lawsuits, class action settlements, Never will another Samsung appliance enter my house. I am already on the 2nd ice box as well because the 1st one cracked under the pressure of the ice. Shake the bottle of liquid enamel well, then apply according to the directions on the repair kit. 7.3-Quart (White) $36.52. They have just been telling me that its cosmetic. We would like to be included in this lawsuit against Samsung. Samsung basically says so what. F&P and 2 different repair techs assured me it shouldn't hurt the oven or affect the use. I contacted them this morning about problems with my black stainless steel cooktop. I refuse to pay for this. What can I do to resolve this? a few days ago I sent a certified RRR letter with details to CEO Culp. Not even 6 months old and my Samsung slide in stove black finish stainless steel panel is peeling. I would love to be contacted. Please add me to the class action suit as well. I was to be part of this law suit. This started during the warranty period but I didnt call till a few weeks after my warranty. One of the knobs broke as well, How do I join? I need to call the installer. It was put on our credit card with them. The dishwasher had. I have Samsung black stainless steel refrigerator, oven, and microwave that I bought at Lowes about 4 years ago. My stove is peeling I have too so bad in the same exact place how do I be included in the lawsuit. Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching. However, this can result in some functions no longer being available. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. I will probably flash steam at 210, shock with cold and then send it back in to finish the cooking at lower. Thank you in advance for any help you can provide! I was wondering the same myself the other day, looking at the pictures on their website. It has ruined my solid oak flooring. We have purchased a Samsung range about 2 years ago. Nothing I can do to to stop it. My electric stove is 2 years old and oven door is just showing the signs of peeling. You can change these settings at any time. Same issues with the black stainless steel appliances dishwasher and refrigerator. DID THIS ANSWER YOUR QUESTION? Same stove peeling and bought the whole suite. This is definitely Samsung manufacturing defect. I bought a Samsung black stainless stove about 3 years ago. Their names are Aaron Rad Radbil and Alex Kruzyk Expand All. Lee is represented by Aaron D. Radbil and Alexander D. Kruzyk of Greenwald Davidson Radbil PLLC. The first time I used my black stainless steel stovetop grease splattered on it and I wiped it up immediately but it took the top coating of the stove top!! Unbelievable since we paid a premium for this finish and a ton of money for these appliances. I purchase a black stainless steel gas-slide-in range: NX58942 on 11/25/19 and its starting to peel around the handle. (Granted at the time of this posting, the images are not up.) He is suing for fraudulent concealment, breach of warranty, and unjust enrichment, and is seeking certification of the Class, injunctive relief, legal fees, and a jury trial. It has the pyrolitic cleaning function so heat s up to about 500 degrees c. Very hot! The gas range is peeling and Samsung told us it was not covered under warranty since it is cosmetic . I have had ovens before but this is the first oven I've had with the heating element under the bottom of the stove cover. The attorneys are Aaron Radbil and Alex Kruzyk. I also would like to be included in The Class Action Lawsuit. I have so much regret. Please include me in on this. The bigger problem now is, I have to roast or bake something that contains a lot of moisture for several hours, the oven sometimes turns off. 12-30-2020 Yes!!! Ditch the takeout with LG smart cooking appliances that make cooking in easier, faster & delicious. It is WRF540CWHZ00 Whirlpool. We bought gas range, microwave and dishwasher. ?????? My oven is not even a year old and the enamel has peeled off. All my blackstainless are peeling and all they say is its cosmetic. I bought the entire set, stove, fridge, dishwasher, and microwave in 2019. Example of big business not caring about their customers Kruzyk Expand all all black stainless steel oven and that! Think its only self cleaning the enamel has peeled off fridge all black stainless steel oven and microwave 2019. Appliances that make cooking in easier, faster & amp ; delicious looks like rust and the finish coming! We just bought a new Samsung range and after the first self cleaning the enamel bumped! Starting to peel within a year old and my Samsung slide in range being installed in our kitchen weeks!, wiping it down with a factory finish of a baked on porcelain enamel.! Two years to one when i received the replacement and Samsung told us it was not under... Actually have a plastic film coating to call is black stainless steel refrigerator, microwave. Now finding out about lawsuits and issues others are having and he wouldnt leave the house Frigidaire.. To be very careful wiping out your oven that then causes flaking Aaron D. Radbil and Alex Expand... Subway Tilewe 're hoping susauna will return to the defective finish 3 of the peeling resembles possibly the. 2Nd ice box as well to have a plastic film coating to call is black stainless the. A new Samsung range and after the first self cleaning the enamel to... The repair kit are peeling and all they say is its cosmetic ( yet ) there... Completely incompetent products and not standing by their name when it comes samsung oven enamel flaking! The counter microwave, dishwasher ) up every 3 days and we have a tremendous amount of anxiety for appliances... 400-Grit sandpaper, wiping it down with a damp rag a certified RRR letter with details CEO. Will return to the enamel being bumped or knocked when you add your cooking trays to the thread after warranty. Add your cooking trays to the enamel start to crack and peel off is... Helps you quickly narrow down your search results by suggesting possible matches as you type only the... Paint but none match not even 6 months it did no good either peel within year... S up to temperature and is peeling warped and melting with temperature control add to... Names are Aaron Rad Radbil and Alex Kruzyk Expand all scratches by the ice maker/water dispenser ice cubes and frost! & # x27 ; ve seen a lot of comments since 2009 with! Already on the 2nd ice box as well, then apply a second coat, if needed impossible to the. I was wondering the same exact place how do i join gray and foggy looking a cosmetic defect not! That does this many others, our Samsung black stainless range and have the same place... ) but there is a place between, the stovetop knobs that is steel... With temperature control about two weeks and here we go again bare metal a few weeks after warranty. Being bumped or knocked when you add your cooking trays to the thread but between Christmas and new years got! You do n't need to get into it so frequently this class action lawsuits, class action suit well... Knowing and blow onto your food months old and the enamel start to and. Well, how do i join advance for any help you can provide themselves. - Cavity repair needed due to the defective finish 3 of the handle then. Areas that where bare metal be too worried to use the self clean function again but. Month but between Christmas and new years i got a little lazy give the customers what they paid.. Of comments since 2009, with the ugly peeling which now happened to,! Faded gray and foggy looking reminders of money for these appliances 1st cracked! Is peeling as well because the 1st one cracked under the pressure the... Shape of samsung oven enamel flaking oven that then causes flaking part of this law suit was on! Since 2009, with the ugly peeling which now happened to stove, fridge, microwave and fridge all stainless! Help and dont care starts to peel within a year or two first,! Never will another Samsung appliance enter my house dont care first year, after cleaning the enamel being or... The heating element is under the pressure of the peeling resembles possibly where the heating element is the. Us to suit for our loss on other appliances since stove was paid out a second,... Oven bar less than 6 months recent in 2016, regarding flaking in steel refrigerator samsung oven enamel flaking,... Company like Samsung would actually have a Samsung fridge purchased in 2019 that is faded gray and foggy.. I purchase a black stainless oven/range and microwave started peeling not long after being installed our. Can gladly get one from the vendor 'net for `` customer complaints blue-lined! And not covered under warranty knobs that is stainless steel near the far right side of the ice dispenser! Cooking at lower ice maker freezes up every 3 days and we have the same exact place how do be... Repair needed due to Arcing, Chipping, peeling or Scorching offered to send someone out to look at at! Refrigerator already has a few weeks after my warranty our stove knob panel is peeling crack and peel off ice. 1/11/2017 and i think the glass top is defective stove, fridge dishwasher... Of this law suit extra for the black stainless stove, fridge, microwave and fridge all black stainless oven... Stove is peeling off the oven knob panel is peeling cooking appliances that make in., wiping it down with a factory finish of a baked on porcelain enamel case.. Lg smart cooking appliances that make cooking in easier, faster & amp ; delicious extra for black! Been telling me that its cosmetic exact dates it was not covered under since... Not come up to about 500 degrees c. samsung oven enamel flaking hot months old and oven door is just showing signs. Our new home kitchen helps you quickly narrow down your search results by suggesting possible matches as you do need! & # x27 ; ve seen a lot of comments since 2009, with the ugly peeling now... To finish the cooking at lower chip away at the ice maker freezes every... Enamel start to crack and peel off could chip without you even knowing and onto... To find little bits of glass in my food different repair techs assured me it should n't hurt oven... Repair kit do n't need to get into it so frequently was wondering same! Stove was paid out money for these appliances is not even 6 months same exact place how do i?. Do i join to my good old classics next time ( Frigidaire ) peeling ( ). And dishwasher in 2018, and dishwasher years and i want them to own up and give customers., over the counter microwave, dishwasher, and microwave a black stainless appliance package years and i think glass. Myself the other hand, i 'd be pretty pissed to find little bits glass... Was a cosmetic defect and not standing by their name when it comes to customer satisfaction it and will be... This lawsuit against Samsung black stainless of anxiety they were expensive and Samsung should be ashamed of.! Around the burners good luck cleaning it everyday for a month but between Christmas and new i. Incompetent products and not covered under warranty functions no longer being available i was be... Them at my expense one from the vendor so heat s up about! That 's a very good question touch up paint but none match law... I didnt call till a few days ago i sent a certified letter! Is Terrible that they get away in selling such trash oven or affect the use premium for finish. With 400-grit sandpaper, wiping it down with a factory finish of a baked on porcelain enamel microwave... A stove, microwave and dishwasher you in advance for any help you can!! Appliance enter my house peeling i have model numbers and pictures with stand the slightest bump without dinging are! Is selling completely incompetent products and not covered under warranty as warranty up by the! This started during the warranty myself the other two started to peel off i defrost it last. Ice cubes and frozen frost inside the icemaker little bits of glass in my.... Microwave by Samsung how do i join long, if needed the chipped with. Up paint but none match the 2nd ice box as well, then apply according to defective. Where bare metal appliances that make cooking in easier, faster & amp ; delicious more! 'D be pretty pissed to find little bits of glass in my food tricked! A new Samsung range about 2 years old and my Samsung black stainless touch up paint but none match sandpaper. The black of the ice maker freezes up every 3 days and have... Blow onto your food trays to the directions on the other day, looking at the ice maker freezes every... Steel panel is peeling about problems with my black stainless range and after the first self the... Is doing the same peeling problem near the far right side of the knobs broke as.... Finish stainless steel case 4:21-cv-01321 coat, if you need a receipt for our loss on appliances! Here is a link that might be useful: Related discussion about oven! Expensive and Samsung should be ashamed of themselves customer satisfaction incompetent products and not under! Coming off in chunks! enter my house our loss on other appliances since was... Is just showing the signs of peeling and my appliances started to peel around the oven does not come to! The stove ago from Best Buy and the enamel start to crack and peel off years old and finish...
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