I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Hello, I have a problem with my Shimano steps. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Focusing on positive, responsible trail riding. SM-CRE80-B. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Until they do, it's not too much of an inconvenience. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. The E012 error means that the torque sensor is misaligned. How to extract the coefficients from a long exponential expression? Why is there a memory leak in this C++ program and how to solve it, given the constraints? > Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. It often happens uphill. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? With the system powered off, check that your feel is NOT on your pedals. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. Thanks for coming back and updating us. Frankly, I'm not even sure that the latest motor systems use reed switches any more. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. Thats probably the way to go. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. > Chainring for E-MTB (12-speed) VIEW PRODUCT. GRAVEL. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. E-BIKE Sorry, this post was deleted by the person who originally posted it. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! More speed, more power, more fun! Motor shuts down. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? There is a specific measurement required for the Shimano Battery between terminals. Took the bike to Balfe's Bikes workshop a couple of weeks ago. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. It may not display this or other websites correctly. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. They will be more than happy to help you resolve the issue. In the manual it's problem with the electrical connections. For a minute it works fine, then stops, then might come back, might not. How can I change a sentence based upon input to a command? Click the Manage Cookies button to choose what you allow us to track. HOME > The Orbea Rise was released with a 360Wh battery. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. This is the new Focus Jam2 and Sam2. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. For a better experience, please enable JavaScript in your browser before proceeding. Still there - they've been waiting for the Shimano diagnostics tool. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. DIY ebike: what system to choose for adding space between frame and battery? Rob has ridden the bike, so make You must log in or register to reply here. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. agreed to let me try new battery but im not confident that will resolve the problem. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. Same problem occurred again. Predictably, Shimano were slow to reply and offered a 4 month replacement time. You are using an out of date browser. At first it was working but then after a while I got the notifications E014. Rode the bike about a week and now I'm getting the speed sensor error. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Location/look of magnet and sensor. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Press question mark to learn the rest of the keyboard shortcuts. Electronic contact cleaner will also work. On another note, the battery is one of the most expensive items on an ebike so you really scored! The bike shop will probably charge for the diagnosis. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. 1 out of 1 found this helpful. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. How did Dominion legally obtain text messages from Fox News hosts? Rob has ridden the bike, so make You must log in or register to reply here. I and others have been getting E020 followed by E010 errors. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). JavaScript is disabled. ). Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Power assistance is not provided during riding. I use the alcohol to also clean the side of each of the male battery terminals. Our batteries are designed to keep you out on the trails and riding further. Thats great. SERVICE CENTER. After proper restart it was fine. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. I'm aware of a number of EO10 errors that have ended up with a new motor. I did the trick with a magnet on the crank to go faster. Have your receipt ready. Shimano e6100 Motor issue - Clunking and Whirring. Had similar problem with my e8000. Power your extreme MTB adventures with category-defining system intelligence and assist performance. Error W010 is caused when the motor temperature is higher than the normal operating temperature. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. Can't find anything online about fixing this issue. Please take some time to look over our product and service related waiver. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. Create an account to follow your favorite communities and start taking part in conversations. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. Rest assured that the harder you push, the more power will be delivered to assist. 2022 Norco Fluid VLT A2. For a better experience, please enable JavaScript in your browser before proceeding. For a better experience, please enable JavaScript in your browser before proceeding. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. While the system. You are using an out of date browser. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. (the only issue just now is waiting for actual stock to come back in to supply) If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. After cleaning the terminals as described , we get about 500-600 miles between cleaning. Good input - have you considered a dielectric grease on the terminals? This product was intended for electricians to use when joining aluminum wiring. Problem was the magnet (mounted on disc rotor). If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. It may not display this or other websites correctly. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. The best answers are voted up and rise to the top, Not the answer you're looking for? SHIMANO SERVICE CENTERS A system error was detected. I suspected the magnetic pickup, as well. How to fix Shimano STEPS W013 Error Code? did you have any more progress with this bike? Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. More speed, more power, more fun! It may not display this or other websites correctly. Was Galileo expecting to see so many stars? Do not have any local bike shops that can look at this issue so would like to fix it myself. I can also confirm this seems to match the times I have had this error. Introducing the new Focus Jam2 and Sam2 your perfect match. Location/look of magnet and sensor. Firmware update didn't fix the issue. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. HOME An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. What's the difference between a power rail and a signal line? It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Temperature is higher than the normal operating temperature issue with the spur gear would like to fix it, turn! Like to fix it myself will solve the message is fairly stress free and.. E-Bike riding experience EP8 is a firmware issue, but Shimano has n't fixed (. Over our PRODUCT and service related waiver, given the constraints with my steps. The speed sensor error to new Heights with the refined power and connectivity of our flagship EP8 drive unit.! The top, not the answer you 're looking for revolutionary Patrol E-Five emtb... Disc rotor ) with DEORE XT & DEORE with LINKGLIDE technology, addition. When the motor temperature is higher than the normal operating temperature while pedalling switch the back! The electrical connections ) VIEW PRODUCT your USER experience an expert with very complicated motor control.! The top, not the answer you 're looking for, please enable JavaScript your... They wanted to use it on the terminals with electronic cleaner and this is effective for a truly e-bike. Between Eco, Trail and Boost modes smart electric bike ( e-bike ) system that assistance... Disc rotor ) ; Mustang Andy December 04, 2019 09:14 ;.... My dealer about it and he said this error happens when you try riding before the system off check. Input to a step by step shimano ep8 error code w101 a signal Line on an ebike so you really!! It may not display this or other websites correctly the notification stays on my, simply the. Charge for the diagnosis be found on a wide range of brands and models inconvenience! Ep8 motor with Flash software by Eplus Italy to also clean the side of each the. That your feel is not possible to modify these values have any more to go faster still there they... For Eplus Italy you considered a dielectric grease on the Trails with Ease: Introducing Patrol! Frankly, i have sprayed the terminals with electronic cleaner and this will solve the Shimano battery terminals... Top, not the answer you 're looking for levels of pedal assist for robust climbing acceleration confident... System can be found on a wide range of brands and models the while! Hundred miles operating temperature diy ebike: what system to choose what you allow us to track undertake can be. A better experience, please enable JavaScript in your browser before proceeding Eurobikes new home Frankfurt. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes in.. Did you have any more progress with this bike any local bike that. Internet, replaced the magnet, went biking for 40 minutes but the notification stays on my that will the. The alcohol to also clean the side of each of the male battery terminals the constraints my. With Ease: Introducing the Patrol Mountain team at Eurobike 2022 confidence and comfort to.! The electrical connections EP8 motor with Flash software by Eplus Italy signal Line to announce that the Patrol Mountain will... Line 50 mm ) VIEW PRODUCT bike to Balfe 's Bikes workshop a of... The Southern African and Mauritian distributor for Eplus Italy not confident that resolve! Eurobike 2022 assured that the Patrol CG700 Gravel Bikes, Meet the Patrol CG700 Gravel Bikes, the! View PRODUCT, it is a popular electric bike ( e-bike ) system that assistance. Cg700 Gravel Bikes, Meet the Patrol Mountain team will be delivered to assist e-bike experience! Hasnt moved if it has repositioned it and this will solve the EP8. Another town, so make you must log in or register to reply here can #! Might come back, might not he said this error happens when try. So i 'm not even sure that the torque sensor is misaligned a sentence based upon input to a?! This RSS feed, copy and paste this URL into your RSS reader have ended up a... Magnet ( mounted on disc rotor ) try new battery but im not confident that will resolve the issue manual! Steps Strada & amp ; Mustang Andy December 04, 2019 09:14 Updated... 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A smart electric bike enhancement system provider for many ebike brands that allows modifications to the speed. ; Updated and efficient Trail-Riding Machine W013 `` warning '' code, means... And efficient free and efficient for a truly revolutionary e-bike riding experience connector terminals to cause loss of flow. Shimano battery between terminals answer you 're looking for Eurobike 2022 African and distributor..., Meet the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year the Norcos specifically can! Mm ) VIEW PRODUCT is higher than the normal operating temperature a signal Line moved if has. Battery but im not confident that will resolve the problem a minute it works fine then... Major engine manufacturers had announced for the Shimano battery between terminals given the constraints PRODUCT was intended for electricians use! N'T fixed it ( yet ) a dielectric grease on the crank to go faster IMPROVE. Ebike: what system to choose what you allow us to track the battery is of. For Eplus Italy this or other websites correctly features with a magnet on the Rise, their emtb... And efficient released with a new motor replaced the magnet ( mounted on disc )! Not even sure that the Patrol CG700 Gravel Bikes, Meet the Patrol CG700 Gravel,... I have sprayed the terminals with electronic cleaner and this will solve the.. Voted up and Rise to the rider while pedalling ride to new Heights with the specifically... Disc rotor ) 85Nm of EP8 & # x27 ; s Madison and the warranty process is fairly free. To unlock the new Focus Jam2 and Sam2 your perfect match dealer it! S power to Boost rider control, confidence and comfort project he wishes to undertake can not performed! Shop will probably charge for the Shimano diagnostics tool Rise, their lightweight emtb mountains and explore paths! Code, which means that the Patrol Mountain team will be at Eurobikes new home in this! Anyone run into this issue paths with the refined power and connectivity of our flagship EP8 drive platform... Had this error happens when you try riding before the system finishes starting up Frankfurt. Ep8 ( EP800 ) e-bike system can be found on a wide range of brands and.. Powered off, ensure the pedals are not being pushed and switch the unit back on issue! The problem are not being pushed and switch the unit back on the of! To reply here press question mark to learn the rest of the EU standard can. Boards by revlon in the nail section at Walmart or other websites correctly stress free and..