Job Description. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Help make it more accurate by adding yours. They must also be able to work flexible hours, including nights and weekends, as needed. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Job Title: Customer Service Associate. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Companies. Working in customer service can sometimes involve dealing with difficult customers. Explore the positions and descriptions listed below. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Follow proper coding procedures. View similar Customer Service / Guest Services jobs below. Additional pay could include bonus, stock, commission, profit sharing or tips. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Think of the most persuasive speaker in your organisation. Perform customer fuel transactions and monitor activities at the fuel court. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. A valid drivers license is also required. Managed work flow to exceed quality service goals. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. You can unsubscribe from these emails at any time. Ensure coffee thermals are filled and working properly. In any area, when the product is missing in the aisle, stock a new one instead. Store 5284 - Miami Gardens, FL 33056. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Required fields are marked *. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Lensa, Inc. - Lensa is a job search engine. Pull expired items, document and discard. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. He apologized and left happy.. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Your main goal is to enable Wawa to provide exceptional customer service. Here are three trends influencing how Wawa Customer Service Associate employees work. Complete other tasks as assigned by store management. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Your input helps Glassdoor refine our pay estimates over time. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Click the link in the email we sent to to verify your email address and activate your job alert. Complete other tasks as assigned by store management. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Take care to maintain the appropriate level of cash in the safes. Check expiration codes, face and inspect all items. They offer a wide variety of products, including food, beverages, and fuel. Greet and provide an enjoyable shopping experience for all customers. Pull expired items, document and discard. Perform customer fuel transactions and monitor activities at the fuel court. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Follow proper coding procedures. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. The estimated additional pay is $2 per hour. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Veterans, active military and families can visit any store today for free any size hot coffee! Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. www.wawa.com/careers #jointheflock #internships2023. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Stock and refill products through out the entire store.6. Jobs. Stop fuel pumps if necessary. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Communicate with the management team regarding customer requests and concerns. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. STR08511 - Baltimore, MD 21224. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Then, I offered to remake his meal for free. You can update your choices at any time in your settings. I found ways to make it more comfortable by using proper posture and stretching regularly.. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . For Technical Issues please email: recruitingsupport@wawa.com . Perform customer fuel transactions and monitor activities at the fuel court. Veterans, active military and families can visit any store today for free any size hot coffee! If you dont have any experience, explain what other types of work youve done that require math or customer service skills. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Wawa, Inc. is an equal opportunity employer. Communicate regularly with them regarding customer pricing, problems, and requests. Corporate or Union Opportunities: Please select a job category and filter accordingly. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Wawa, Inc. is an equal opportunity employer. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. I had overslept and rushed to get ready. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Maintained high standards of customer service during high-volume, fast-paced operations. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Make sure the coffee machines are full and working properly. Customer Service Associates must be able to multitask and handle multiple customers at once. Greet and provide an enjoyable shopping experience for all customers. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Learn how this feature works. Averages based on self-reported salaries. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Ensure coffee thermals are filled and working properly. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Copyright 2023 Grabjobs Pte.Ltd. Previous customer service experience is preferred, but not required. 3.9 Part-time 2 hours ago. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Prepare suitable food and beverage according to customer orders. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! We're committed to being your source for expert career guidance. Prepare all made to order food and/or beverages according to recipe or customer specifications. Department: Store Operations. If you require an accommodation, please contact our Associate Service. Respond to customer requests and complaints in a timely and courteous manner. Help make it more accurate by adding yours. Olney, MD. Make sure that there is no dirt or debris in the areas where food and beverage are served. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Part-Time. Join us or tag a friend to apply! Employers ask this question to learn more about your work ethic. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. The estimated additional pay is $4,596 per year. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Like to have fun at work all the while making sure your customers experience is exemplary? Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Unlawful discrimination will not be a factor in any employment decision. Follow proper coding procedures. Wawa is a convenience store that offers many different services, including food and beverage. Check that people who buy tobacco and alcohol products comply with the age limit. Here are five common Wawa Customer Service Associate interview questions and answers. How To Become an Adventure Therapist: Step-by-Step Guide. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Wawa, Inc. is an equal opportunity employer. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. 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wawa lead customer service associate job description