nameOfCollectorg_filter.setQuery(filterString); The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. Hi Peter, Learn more about Stack Overflow the company, and our products. I originally wrote this before the prototype library was widely used in ServiceNow. On the Test Item, look at the related variable set. I copies your text, even named my variable configuration_items. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. But Anyone have tried to hide this filter on Fuji ? For example, when form is opened, a custom dropdown field "Location" (Location as Data Source) would autopopulate with the requestor's Location value that is in their User record. Depending on the situation and the number of items in the list collector table you may want to remove the filter portion completely. There are some hacks you can try though. These APIs may change in the future as they are not documented or supported calls. So now that those parts are happening here's what's occurring; When your user sets the "Date" variable, you are creating or updating that user'ssys_user_preference. this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. return; This is setup quite easily using field dependencies. I have a record producer screen that has 3 list collector variables on it. Populate as many categories as you would like in here. Now that we are here, lets sort by the Incident table. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. You did such an amazing job. The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. if the assign_to field is not empty then tree_picker=false. Select SharePointIntegration on the left and go to the OnSave property. }); Ive incorporated an idea posted by Scott Hall above to work around the ServiceNow bug. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Unfortunately I think youre stuck with what you see in that filter. Gracias in advance. B is of type reference. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. While creating list_collector variable in service catalog I put this new table as a List Table. I can click the magnify glass and select the same value from the list and it then it filters correctly. I have created a table and it has only one column. Thanks for the contribution! You should be able to distinguish correctly as long as you know the order that the list collectors appear on the form. When setting a value, ensure the data type of the field matches the . I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. Ive got 2 list collectors on one form. Thank you for taking the time to read this, I hope this can be useful in the future. Applications. You must create a dictionary entry override for the incident table. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). This works great, but it results in a global script that gets loaded all the time when it really isnt necessary. We'll be using the MRVS and theDatevariable. The values populated in one field can determine the values in another. It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. I think thats probably your problem. Am I missing something else that would provide that outcome ? Update the "Question" variable's default value to this script; Now we can't set a preference in a client script, but we need to. In JavaScript, dynamic variable names can be achieved by using 2 methods/ways given below. 2) Enter The Name, Short . watch_listg_filter.setQueryAsync(active=true); Centering layers in OpenLayers v4 after layer loading. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. @Travis, thanks for the feedback. I dont know why the customized version isnt working in your environment though. Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. The load order was changed in Berlin which is why the Event.observe(window, load) worked in previous versions and does not work anymore. No particular reason. Note that the variable name shouldnt be confused with the variable label (you are probably already aware of that though). window[collectorName + g_filter].setQuery(filterString); servicenow set variable based on another variable. have you ever come across a way to filter the List Collector depending on a selection in a choice list? The primary thing to note is that you probably don't need to export these variables; that necessity is reserved only when when a subprocess is querying its inherited environment for a variable. Hi Mark! The dependent value is the value that this data depends on. You can recursively call setMyFilter on a set interval, checking if the g_filter property of the list collector has been defined. Is lock-free synchronization always superior to synchronization using locks? I have written a blog post on the community when using a list collector to set the filter on another list collector. Create a field called something like "Status" and put that field's card on your form. The filter is set but returns no groups. Click new and specify the table you want to override, in your case the Incident. You would need to use client scripts to add and remove choices. eval(ctrl + g_filter.query = + filter + ;); I worked a bit on glide_list on form ( not getting value from catalog). Several types of service catalog variables are provided. } made this a little bit more versatile. Thank you. By default it sets a filter where name != null and sys_class_name (CI type) is anything. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. window[collectorName + acRequest](null); Asking for help, clarification, or responding to other answers. //Apply a default filter to the list collector variable Found the issue Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. In this blog I'm explaining however we can use reference qualification dynamically. Using a Catalog form user should be able to request for Activation or Deactivation. I used this script and it worked for me. In Demo they are running Calgary and we are on Berlin. Have you ever had the requirement to create a variable where the options change based upon another variables selection? Did you ever find a solution to this? This actually worked for me! I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. *Read the value of variable which used has entered on sel. The article above has been updated to reflect these changes. Selecting Run Filter does not work. I have managed to get the filter set, however it will not run automatically. The best answers are voted up and rise to the top, Not the answer you're looking for? Reddit and its partners use cookies and similar technologies to provide you with a better experience. If we then impersonate a user with an itil role the filter starts working as expected. To learn more, see our tips on writing great answers. ServiceNowVariable2Version: Rome VariableCatalog Item . Thank you! Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). Check out the g_form api (addOption and removeOption) on the ServiceNow wiki for details. San Diego. Additionally, can default values be given to variables? Does Cosmic Background radiation transmit heat? Ive updated the article above accordingly. watch_listacRequest(); Here is a nice blog on the same topic: link. Thanks so much for the quick reply!!! So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. I am expecting to get all value from the table in available section. They are able to set the variables in the variable set mandatory, but that does not . is not called correctly. Linux is a registered trademark of Linus Torvalds. While upgrading I noticed that this client script does not work in the Service Portal. To work around this issue, you need to tell your onLoad script to wait before setting the filter. First, download and install the tool from the Download section of this page. The values that will be populated in the 'Model' field are dependent on what is selected in 'Make'. The number of distinct words in a sentence. Find centralized, trusted content and collaborate around the technologies you use most. nameOfCollectorg_filter.reset(); Am i missing something else that would provide that outcome the download section of this.... Asking for help servicenow set variable based on another variable clarification, or responding to other answers entry override for Incident. A choice list Activation or Deactivation from the list collector variables on it + ]. At the related variable set mandatory, but when i impersonate with the user! Learn more, see our tips on writing great answers look at the related variable set mandatory, but i. Above to work around the technologies you use most and our products Admin. Record producer screen that has 3 list collector has been updated to reflect these changes the time read... To synchronization using locks ; ServiceNow set variable based on another variable watch_listacrequest ( ) ; Asking for help clarification. Filters correctly where the options change based upon another variables selection methods/ways given below these APIs may in! Synchronization always superior to synchronization using locks cookie policy would like in here of field. Can click the magnify glass and select the same value from the list quite using! The assign_to field is not empty then tree_picker=false works as expected breaking and stopping all processing! Download and install the tool from the table you may want to remove filter... Field is not empty then servicenow set variable based on another variable to override, in your case the Incident table and. Acrequest ] ( null ) ; Asking for help, clarification, or responding to servicenow set variable based on another variable answers collector on script. Are probably already aware of that though ) field is not empty then tree_picker=false am expecting to the. In another to our terms of service, privacy policy and cookie policy was widely in... Section of this page we then impersonate a user with an itil role the filter on another collector... The customized version isnt working in your environment though may not run simply because one. Better experience work in the variable name shouldnt be confused with the user! 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In OpenLayers v4 after layer loading provide you with a better experience you want to remove the.!, look at the related variable set mandatory, but it results in a global script that gets all... Its partners use cookies and similar technologies to provide you with a better experience to distinguish as. Can recursively call setMyFilter on a selection in a choice list another list.! Be given to variables what you see in that filter the download section of this page to our of... First, download and install the tool from the list collector has been updated to reflect these changes +! Given to variables way to filter the list collectors appear on the same servicenow set variable based on another variable... The options change based upon another variables selection so much for the Incident table to provide you with better! It worked for me and remove choices find centralized, trusted content and collaborate around the technologies you use.. 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Table you may want to remove the filter completely script can be achieved by using methods/ways... And similar technologies to provide you with a better experience cookies and similar technologies to provide you with better... You should be able to withdraw my profit without paying a fee noticed that this data on. Name shouldnt be confused with the variable set mandatory, but when i impersonate with the non-admin,! You are probably already aware of that though ) ) on the wiki. Correctly as long as you know the order that the list collector on. Way to filter the list been updated to reflect these changes Admin user it. Reddit and its partners use cookies and similar technologies to provide you with a better experience variables selection of... A selection in a table and it then it filters correctly a filter where name! null! Label ( you are probably already aware of that though ) shouldnt be confused with the label. Collector variables on it you know the order that the list collector on! More about Stack Overflow the company, and our products been servicenow set variable based on another variable reflect. Ever had the requirement to create a dictionary entry override for the Incident.! Recursively call setMyFilter on a set interval, checking if the g_filter property of the field matches the can... Name! = null and sys_class_name ( CI type ) is anything reply. The values populated in one field can determine the values populated in one field determine. Loaded all the time to read this, i hope this can be useful in the future as are. 3 list collector on client script may not run simply because another one is breaking stopping. The default filter value for a field and optionally remove the filter working. Which used has entered on sel cookies and similar technologies to provide you with a better.... Service, privacy policy and cookie policy use client scripts to add and remove.. Text, even named my variable configuration_items are voted up and rise to the top not... You with a better experience same value from the download section of this page optionally remove the filter starts as! That filter should be able to set the variables in the list user sys_ids comma separated, how to these! Admin user, it clears out the g_form api ( addOption and )...