As for persons who may be what are called absent class members before class certification please be aware you are NOT represented by McGrane PC and McGrane PC has no fiduciary or other duties to you based on a direct attorney-client relationship because no such attorney-client relationship yet exists nor will it exist until you consent to its coming into existence. I am writing to complain about the lack of information regarding a language campus to Dublin I have paid for My 17 Years old son. These unconscionable provisions include, but are not limited to, the following : I [the United States consumer] agree to release EF [SWISS] from, and agree not to sue [EF SWISS] for, any and all claims of any nature related in any manner to my participation in an EF-sponsored tour including, but not limited to, claims for negligence, breach of contract, breach of express or implied warranties, negligence or wrongful death, or any statutorily based claim. This would have been the second of our three kids we would have sent on this tour. Disappointingly, EF Educational Tours cancelled our summer 2021 tour about a month before our tentative departure date. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. Illness and accident coverage Many are not able to meet those restrictions and need to cancel. release my refund and return $500 cancelation fee. When students go beyond the We ended up in Quito, and learned the Houston group was now cancelled due to civil unrest. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. A more personalized on-tour experience. Meet your people Ms. Alaina Kommer from Grant High School does only think about herself and her travelling experience. I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. The day before trip, we were told cancelled due to civil unrest. Risk-Free Enrollment Period Get connected We're here to help. document.write(dt.getFullYear() );
This, of course, was never brought up until it was too late to change the reservation. She had a black eye and blood in her eyeball for the entire trip. EF Go Ahead Tours is a brand under the EF Tours group that offers both guided and fully customizable tours to destinations worldwide. This team also maintains direct communication with our Operations Safety & Incident Response Team to jointly solve issues as needed. The next day, on March 17, EF emailed the first consumer with the same cash refund offer of $1,000 less than what she paid, the suit says. Our people are your people. But now I see that if I had done a quick search I would have seen all the bad reviews. This company canceled our tour claiming Covid caused them to be short of staff to accommodate the tour. We heard nothing from this company even after covid-19 hit usa and threatened travel. I also was being charged late fees even though I changed my payment plan. Has anybody been to the office of EF? I'd like them to give me a written, emailed itemized list of what they are spending all our money on. The Education First Tour Class Action Lawsuit is Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case No. It has been no surprise that management NEVER called. How on earth is this justifiable? Work with EF to modify your groups current tour itinerary and dates, or, Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost of any purchased Travel Protection plan, Cancel your tour with applicable fees under the Standard Cancellation Policy. A copy of the demand letter can be viewed by visiting our UPDATES page. Our trip was moved up 10 days without notice or inquiry as to whether or not we could make that change nor an offer to get on another trip. COVID-19 required everybody to be quarantined. Pursuant to California Rules of Professional Conduct, Rule 7.3(c) please take note that this webpage constitutes a paid advertisement for legal services. We barely had enough time to shop and when we did have the time they were always closed. I called customer service today and she actually told me that "no executive decision has been made yet" 6 days before a tour. I trusted my kid's school to pick a good company. 3:20-cv-00508-GPC-BLM, in the U.S. District Court for the Southern District of California. Seriously, that was suppose to be the best part?!?!?! We use cookies to improve your experience on our site and to show you personalised advertising. We were told we would receive the balance of $1692 from Aetna insurance company in approx. If EF cannot accommodate a revised tour request and/or the group decides not to travel on the original tour, then the group may opt for future travel vouchers. I won't go into detail about our trip except to say our tour guide left half the group on several occasions, got us lost, left us in a hotel that's fire alarm system was going off in (our group leader also left us behind. Revised tours must depart within one year of the original tour. Emilia with EF shared that she could not update my status to chaperone and refused to be flexible during a pandemic during unexpected changes due to it being past the 45 day threshold. Avoid at all costs! A copy of all relevant pleadings can be viewed by clicking on what appears to the left. EF Educational Tours (international) EF Tours for Girls; EF Educational Tours Canada; EF College Study; EF Ultimate Break; EF Go Ahead Tours; EF Gap Year This complaint was posted by a verified customer. What I can reiterate is anyone you are advising should understand that EF Institute For Cultural Exchange is currently offering multiple options to people whose trips were canceled, and none of those options require them to agree to any release of liability., Even later on March 29, 2020, William McGrane wrote back to Richard Schirtzer stating: Dear Richard: It's a bit confusing. As a working class family that was attempting to give our child a wonder experience, I am outraged that a company would gain such a profit off of a cancellation! Plus, the staff in each office and school are trained to respond to a wide range of emergency situations. They simply answered the phone, we provided the tour, dates and names of our family members and paid a deposit for each of us. We would like a refund of cash to use for real educational purposes. Has anybody seen anyone of color working in their offices? This browser does not support PDFs. Desired outcome: The first thing to keep in mind is that there are alcohol restrictions with these tours. It seemed cool at the time however most countries either had the shops and food places shut down early or be completely closed due to the big games. They cancelled it - TWICE! Why would I need to do the work for them? EF Tours is just horrible. This whole company should be shut down. My family and I scheduled a tour with ef educational tours. lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . We're within 95 days of the trip so I'm not even sure I can get a refund, but if he wants his own room it's almost $1000 extra. This company is a fraud and steals money from families. EFs 2022 Global Leadership Summit EF College Study Call 877-485-4184 to enroll. RIP OFF!! and subject matter experts who understand Plus you have more than two years to explore your possibilities. We scheduled another tour but is was cancelled because of conditions in Israel. Please note: This electronic EF Future Travel Voucher replaces and voids any previous voucher you may have received for your 2020 tour. this absurdity not previously announced Our school will be traveling with three other schools from different parts of the country. . She was more worried about herself and her family I guess. Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. UPDATE ON EF CASES AS OF 12:00 PM PST FEBRUARY 14, 2023. It felt like a complete waste of time to travel and waste that many days. I cannot begin to talk about the horrible neighborhoods the hotels are in. The gist of this complaint is that the EF SWISS International Tours Contract has provisions that were inserted into it by EF SWISS that were (and remain) unconscionable as that term is defined by California Civil Code section 1780(a)(19). Experience the culture of Japan through the eyes (and appetite) of Tour Director Kumiko. All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3(c). Both teachers who are the guides have left our school district, have done no fundraising, and the price has increased on the trip since I initially booked it. They need to be outted with their unfair business practices. Want class action news sent to your inbox? I replied to your text last Thursday but forgot you were in Columbia, so thank you for letting me know. Call us: Teachers and Group Leaders 800-637-8222 Students and Parents 800-665-5364 Careers at EF View Opportunities Future Travel Vouchers are valid up to 25 months from the month of the original tours scheduled departure. First of all, you sign your student up because you are trusting the teacher who has arranged the trip. Careers at EF. They won't tell you your kid's return flight so that you can try to book a return on the same flight (except maybe 10 days before the return). We were offered a wait and see attitude for the following year 2021 . EF Educational Tours Reviews | Read Customer Service Reviews of www.eftours.com Travel & Vacation Activities & Tours Tour Agency EF Educational Tours EF Educational Tours Reviews 4,382 Excellent 4.3 VERIFIED COMPANY www.eftours.com Visit this website kharden 1 review US 2 days ago DO NOT USE EF Tours! [that] will likely be argued [by the EF Defendants] to amount to an effective pre-opt-out from any certified class, all without any warning on your clients part to members of the putative class that there is a class action pending that, under the CLRA, has the potential to result in substantial monetary fines being levied against your clients and in favor of the class well in excess of the arbitrary penalties your clients seek to impose on the putative class members, whether by way of worthless vouchers or cash discounts untethered to any reality. We design our class trips to go way beyond the experiences you could have with anyone else. Asking families of ***** year old children to book another tour for their young children with adults they don't know is extremely concerning. My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. EF Educational Tours 159 reviews Unclaimed Historical Tours, Walking Tours, Travel Services Edit Closed 9:00 AM - 5:30 PM See hours See all 49 photos Write a review Add photo " chaperone for a high school senior trip to London, Paris and Barcelona. I did not and this was also info coming from the school and back though the student. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. Subject: RE: Darianne Hicks reimbursement Illness and accident coverage I have reached out our tour consultant, Emilia Hovestadt and received the response below. 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